All orders include free shipment to the UK on a 24 hour delivery service from receipt of order payment. Orders placed on a Friday, over the weekend or UK public holidays will be processed the following working day. If we are unable to fulfill your order for any reason we will let you know.
All orders over the value of £100 include free shipment worldwide. Orders will be despatched on a 2-4 day delivery service from receipt of order payment. For orders less than the value of £100 there will be a delivery charge of £15.00 added to your total order. All shipments are tracked and delivery times are estimated. Deliveries to remote areas can take 2-3 days longer. Please contact us if you have other preferred shipping options. If we are unable to fulfill your order for any reason we will let you know.
For any further delivery queries or to notify us of special instructions please contact us at email@example.com
We are happy to offer a refund on any full price items returned to us in perfect condition within 14 days of receipt of order with proof of purchase. To return an item, just send it back unused and in its original condition, with a note including:
• Your name
• Order Number
• Contact details (including address for exchanges)
• Your reason for return (e.g. wrong size)
• And if you’d prefer a refund or exchange
We are not able to refund the cost of return postage, but we will cover the cost of sending out exchanged items. We are very happy to help you choose something else or to give advice on sizing, just email us at firstname.lastname@example.org
Always ask for proof of posting and retain this certificate until your refund or exchange is completed.
Send the parcel to:
Sportee Mommee Ltd
31 Warkworth Woods
Newcastle upon Tyne
NE3 5RA. England
Replacement items and refunds will be processed with 48 working hours. This does not affect your statutory rights.